Terms & Conditions
1. Agreement to Terms
By accessing our website or engaging Grace Digital Media for services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Services
Grace Digital Media provides brand identity design, graphic design, website design & development, social media management, videography and digital marketing services. The specific scope, deliverables, timeline and pricing for each engagement will be outlined in a separate written proposal or agreement.
3. Project Process & Approvals
Projects proceed through discovery, strategy, design, development and launch stages. Client feedback and approvals are required at agreed checkpoints; delays in providing feedback may affect the overall project timeline.
4. Payment Terms
- Most projects require a non-refundable deposit before work begins.
- Remaining balances are due upon completion or per the milestone schedule outlined in your proposal.
- Late payments may result in paused work until accounts are brought current.
5. Revisions
Each service package includes a defined number of revision rounds. Additional revisions beyond the agreed scope may be billed at our standard hourly rate.
6. Intellectual Property & Ownership
Upon full and final payment, ownership of final, approved deliverables transfers to the client. Grace Digital Media retains the right to display completed work in our portfolio, case studies and marketing materials unless otherwise agreed in writing.
7. Third-Party Tools & Licenses
Some projects may involve third-party stock assets, fonts, plugins or platforms that carry their own licensing terms. Clients are responsible for any ongoing subscription or licensing fees associated with such tools after project handoff.
8. Client Responsibilities
Clients agree to provide timely feedback, accurate content and necessary access (e.g., hosting or domain credentials) required to complete the project as scoped.
9. Cancellations
Either party may cancel an active engagement with written notice. Clients will be billed for work completed up to the cancellation date; deposits are non-refundable.
10. Limitation of Liability
Grace Digital Media's total liability for any claim arising from our services will not exceed the total amount paid by the client for the project in question. We are not liable for indirect, incidental or consequential damages.
11. Confidentiality
Both parties agree to keep confidential business information shared during the engagement private, except where disclosure is required by law.
12. Governing Law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
13. Changes to These Terms
We may revise these Terms & Conditions periodically. Updates will be posted on this page with a revised date, and continued use of our services constitutes acceptance of the updated terms.
14. Contact Us
Questions about these Terms & Conditions can be sent to hello@gracedigitalmedia.com or +1 (555) 204-7890.