Frequently Asked Questions

Answers before you ask

Everything you need to know about working with Grace Digital Media. Don't see your question? Just reach out.

We offer brand identity design, graphic design, website design & development, social media management, videography, and digital marketing — everything a brand needs to build a strong presence, end to end.

Every project is scoped individually based on your goals and deliverables. After a short discovery call, we send a clear, itemized proposal with no hidden fees.

Branding projects generally take 3–5 weeks, websites 4–8 weeks, and ongoing services like social media or digital marketing run on monthly cycles. Exact timelines are confirmed at kickoff.

Yes. Whether you're launching your first brand or refreshing an established one, our process adapts to where you are and where you're trying to go.

Most packages include two to three rounds of revisions per deliverable. Additional rounds can be added if you'd like extra flexibility to explore directions.

Yes. Once a project is paid in full, full ownership and source files for all final approved deliverables transfer to you.

Yes — every site launch includes a 30-day support window, and we offer ongoing maintenance plans covering updates, backups and small content changes.

Absolutely — many clients start with branding or a website and roll into ongoing social media and digital marketing retainers once the foundation is in place.

Simply fill out the contact form or send us an email. We'll schedule a short discovery call to learn about your goals, then follow up with a proposal and timeline.

Yes — most projects are split into milestone-based payments (typically 50% deposit, 50% on delivery), and larger projects can be split further if needed.

We've delivered work across retail, hospitality, outdoor & lifestyle, technology, professional services and consumer goods — our process adapts to any industry.

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